Saberdyne Systems LLC  |  Effective: July 1, 2026

Our Commitment

Every NDEX sight system is manufactured to a standard we stand behind. If a product fails due to a defect in materials or workmanship, we will fix it. That is the simple version. The full terms are below.

What Is Covered

Saberdyne Systems warrants all NDEX sight systems purchased directly through saberdynesystems.com to be free from defects in materials and workmanship for a period of 2 years from the date of purchase. Coverage includes:

• Structural housing and metal components
• Finish integrity under normal use conditions
• Functional performance as designed and specified

If a confirmed defect is found within the warranty period, we will, at our discretion, repair or replace the product. If the original model is no longer available, we will substitute a product of equal or greater value.

What Is Not Covered

• Damage caused by improper installation or mounting
• Damage resulting from misuse, neglect, or abuse
• Modifications or alterations made by anyone other than Saberdyne Systems
• Normal wear and tear, including cosmetic scratches, finish wear, or surface marks
• Damage caused by use with incompatible firearms or platforms
• Products purchased through unauthorised third-party sellers

This warranty applies only to the original purchaser. It is not transferable.

Law Enforcement and Military

NDEX sight systems used in a professional law enforcement or military capacity are covered under a separate warranty term. Contact us directly at contact@saberdynesystems.com to discuss applicable coverage for agency or institutional purchases.

How to Make a Claim

Contact us at contact@saberdynesystems.com before sending anything in. Include: your name and order number, date of purchase, description of the defect, and photos clearly showing the issue. Once we review your claim, we will issue a Warranty Authorisation (WA) number if the claim qualifies. Do not send products without this number. Ship the product using a tracked method. Saberdyne Systems is not responsible for products lost or damaged in transit to us. If the claim is approved, we cover the cost of return shipping to you. If the claim is denied, the product will be returned at the customer’s expense.

Claim Assessment

All products submitted under warranty are inspected before a determination is made. We will notify you of the outcome within 5 to 7 business days of receiving the product. If the defect is confirmed, repair or replacement will be completed and dispatched as quickly as possible. If we determine that the damage falls outside the scope of this warranty, we will explain the finding and, where possible, provide a repair quote for your consideration.

Limitations

This warranty is the sole and exclusive warranty provided by Saberdyne Systems LLC. We make no other warranties, expressed or implied. Our liability under this warranty is limited to the repair or replacement of the product. We are not liable for any incidental, consequential, or indirect damages arising from product failure.

Proof of Purchase

A valid proof of purchase is required for all warranty claims. Keep your order confirmation email as your record of purchase.

Contact: contact@saberdynesystems.com  |  Monday to Friday, 9am to 5pm PT

Saberdyne Systems LLC reserves the right to update this policy at any time. The current version will always be available at saberdynesystems.com/warranty.