Saberdyne Systems LLC  |  Effective: July 1, 2026

Overview

Saberdyne Systems stands behind every NDEX sight system we ship. If something is wrong with your order, we will make it right. This policy covers returns, exchanges, and defective product claims for purchases made directly through saberdynesystems.com.

Return Window

We accept returns within 30 days of the delivery date. Requests made outside this window will not be accepted.

Eligibility

To qualify for a return, products must be:

• In original, unused condition
• Uninstalled and unmounted
• In original packaging with all included components

Products that have been mounted, installed, or show signs of use are not eligible for return. This includes any sight that has been fitted to a firearm. We inspect all returned items before processing a refund. If a product does not pass inspection, the return will be denied and the item sent back to you.

How to Initiate a Return

Contact us at contact@saberdynesystems.com before sending anything back. Returns sent without prior authorisation will not be accepted. Once your request is approved, you will receive a Return Authorisation (RA) number. Write this clearly on the outside of the package. Ship the item using a tracked method. Saberdyne Systems is not responsible for packages lost or damaged in transit back to us. Return shipping costs are the responsibility of the customer, except in cases where the product arrived damaged or incorrect.

Refunds

Once we receive and inspect your return, we will process your refund within 5 to 7 business days. Refunds are issued to the original payment method. Shipping charges are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, contact us at contact@saberdynesystems.com within 48 hours of delivery. Include photos of the product and packaging. We will cover return shipping and send a replacement or issue a full refund at your preference.

Defective Products

If you believe your product has a manufacturing defect, contact us within 30 days of delivery. We will assess the claim and, where the defect is confirmed, repair or replace the product at no cost to you. Defects caused by improper installation, modification, or misuse are not covered.

Non-Returnable Items

• Products purchased through a third-party retailer (contact the retailer directly)
• Products that have been installed, mounted, or used
• Products outside the 30-day return window

Contact: contact@saberdynesystems.com  |  Monday to Friday, 9am to 5pm PT

Saberdyne Systems LLC reserves the right to update this policy at any time. The current version will always be available at saberdynesystems.com/returns.